Shipping & Logistics Policy

 

Thank you for choosing ZEEX AUTO as your trusted partner for sourcing Chinese vehicles. We are an automotive export company based in Shenzhen, China, serving clients worldwide. To ensure a transparent and smooth process, please review our logistics policy below:

Trade Terms

We accept the following Incoterms:

  1. EXW (Ex Works): You are responsible for all costs and risks from the point of vehicle collection at the factory.
  2. FOB (Free on Board): We deliver the vehicle to the designated Chinese port of shipment and handle export customs clearance. Risks and costs transfer to you once the goods pass the ship’s rail.

Shipping Ports

We can arrange delivery to any major Chinese port, including but not limited to:

  1. Shenzhen Port
  2. Nansha Port
  3. Horgos Port
  4. Other specified ports

Freight Forwarding Services

If you do not have a freight forwarder in China, we can recommend reliable partners with competitive pricing. You may:

  1. Communicate and transact directly with them;
  2. Or authorize us to coordinate on your behalf (no service fee charged).

Customs Clearance & Destination Formalities

You are responsible for all import customs clearance, certifications, taxes, and inland transportation at the destination port. Our obligations end once the goods depart the Chinese port of shipment.

Risk Responsibility

We do not assume liability for risks during sea transit, including delays or damages. We strongly recommend arranging adequate insurance coverage.

Vehicle Condition & After-Sales

Before shipment, we will provide photos, videos, and documents for your confirmation of vehicle condition. Due to this transparency, we do not offer free returns or refunds.

Contact Us

For any inquiries or assistance, please contact our logistics team:

  1. Email: info@zeexauto.com
  2. Phone: +8615112502885
  3. Address: Shenzhen, China